Red Alert Cleaning Services

Red Alert Cleaning Services

The hands-on approach and continual training process adopted by Red Alert ensures a consistently high standard of health and sanitation that has been proven in the market place. The Red Alert Cleaning Division services major blue chip clients countrywide, and takes charge of maintenance and systematic deep cleaning in the following industries:

  • Healthcare
  • Retail
  • Hotel and hospitality
  • Educational facilities
  • Banking facilities
  • Commercial environments
  • Industrial environments
  • Motor manufacturing
  • Retirement Centres

“If I could put it one word, it’s passion. Everyone from the managers down to the lower levels of the company is passionate about what we do,” says Red Alert CEO, Peter Harvey, adding that the company believes that recognising and rewarding excellence in the work place is a key motivator.

Motivating staff by giving them increased responsibility is a key ingredient to the Red Alert recipe for success that has earned it a number of accolades, including the coveted Cleaning Company of the Year Award at the Cleaning Annual Golden Service Awards in 2009.

An innovative ownership structure at the company, whereby area managers have complete oversight of their teams and contracts, gives them a vested interest in Red Alert and drives them to deliver top-quality service to customers. Quality service is what sets Red Alert apart from its competitors, and the company’s customer relationship management policy means that area managers must be on site every day and that Red Alert’s senior management visit clients on a regular basis.

Cleaning Training

Red Alert staff receive an extensive training manual and regular training in cleaning skills as well as specialised training for various industries. Our investment in training and Seta-accredited learnership qualifications – which involves new staff being on training courses four days a month for the first year – means that our staff members are continually acquiring industry-recognised skills.

The following aspects are covered in a comprehensive training program:

  • A Health and Safety Manual ensures the awareness and maintenance of the O.H.S. Act
  • Correct use of equipment
  • Correct handling and identification of chemicals
  • Medical procedures
  • Correct disposal of waste materials
  • Correct disposal of dirt accumulated in the cleaning process
  • Cleaning of all equipment to specification
  • HASA regulations pertaining to the food industry
  • Entry and exit control within the hospital
  • Personal hygiene
  • Hygienic standards applied to equipment handling
  • The four categories of cleaning
  • Office and ablution cleaning
  • Window cleaning
  • High pressure cleaning
  • Team cleaning
  • Customer care

Red Alert is recognized as one of the leading providers of paint shop cleaning to the motor manufacturing industry.

In the Motor Manufacturing industry, training also includes the following:

  • Use of lint free equipment
  • Wearing of specialised clothing and footwear
  • Trained lock out procedures
  • Cleaning and replacing of specialised filters

Accreditation and quality management

Red Alert is an ISO 9001-accredited operation, which means that it must meet stringent internationally recognised standards on quality management systems.

Keeping up with technological developments in the cleaning sector is especially important to Red Alert, he says. To this end, the firm is continuously talking to its suppliers about the latest developments and it makes an effort to attend industry conferences overseas. This allows Red Alert to deliver excellent service to the automotive industry – in which the firm counts BMW in Pretoria and DaimlerChrysler in East London as clients – and the private and public health sectors.